Annual Report 2010

Tuarascáil Bhliantúil 2010

 

Read this before making a complaint/Query
(PDF Document, 278KB)

Which financial service providers may be subject to investigation by the Ombudsman?

  • Banks
  • Building Societies
  • Insurance Companies
  • Credit Unions
  • Mortgage, Insurance and other credit intermediaries
  • Stockbrokers
  • Pawnbrokers
  • Money Lenders
  • Bureaux de Change
  • Hire Purchase providers
  • Health insurance companies
  • Retail Credit Firms
  • Home Reversion Firms


Welcome

Welcome to the Financial Services Ombudsman's website. We are a statutory body set up under the terms of the Central Bank and Financial Services Authority of Ireland Act 2004 (Section 16 and schedules 6 and 7).

The Financial Services Ombudsman is a statutory officer who deals independently with unresolved complaints from consumers about their individual dealings with all financial service providers. It is a free service to the complainant.

We have set up a wide range of general information on our site. If you would like further information we would be delighted to hear from you.

William Prasifka
Financial Services Ombudsman

 

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13 October 2011
Financial Services Ombudsman - Bi-Annual Review - Jan-Jun 2011

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