Which financial service providers may be subject to investigation by the Ombudsman?

  • Banks
  • Building Societies
  • Insurance Companies
  • Credit Unions
  • Mortgage, Insurance and other credit intermediaries
  • Stockbrokers
  • Pawnbrokers
  • Money Lenders
  • Bureaux de Change
  • Hire Purchase providers
  • Health insurance companies
  • Retail Credit Firms
  • Home Reversion Firms


Welcome

Welcome to the Financial Services Ombudsman's website. We are a statutory body set up under the terms of the Central Bank and Financial Services Authority of Ireland Act 2004 (Section 16 and schedules 6 and 7).

The Financial Services Ombudsman is a statutory officer who deals independently with unresolved complaints from consumers about their individual dealings with all financial service providers. It is a free service to the complainant.

We have set up a wide range of general information on our site. If you would like further information we would be delighted to hear from you.

William Prasifka
Financial Services Ombudsman


26 May 2010
The Role of the Financial Services Ombudsman
15 February 2010
Appointment of Financial Services Ombudsman
04 January 2010
Appointment of interim Financial Ombudsman

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